Bupa Xamarin-to-Native Migration Raises Ratings to 4.7 and Cuts Android Crashes 24pp
The modernization converted a risk-mitigation exercise into a platform for predictive services. Measured outcomes include a 4.7 app rating, 24-point Android crash reduction, and 60 percent schedule compression. These results establish a repeatable pattern for regulated industries where AI lowers the cost of extracting and reimplementing institutional logic.
Bupa replaced Xamarin with native code for its health insurance mobile app serving seven million Asia-Pacific customers. The project combined AI-assisted reverse engineering of legacy logic with forward engineering in Swift and Kotlin. Infosys supplied the tooling and process framework. Execution finished in roughly 60 percent less calendar time than prior estimates without AI.
Infosys: By end-2027, at least 35 percent of Asia-Pacific BFSI and healthcare clients will report modernization projects completed in under nine months using AI reverse-engineering pipelines.
Sources (2)
- [1]Business Lab transcript: Legacy modernization with Bupa and Infosys(https://www.technologyreview.com/2026/09/01/1142180/making-the-ai-powered-case-for-legacy-modernization/)
- [2]Infosys AI Modernization Playbook v3.2 internal release notes(https://www.infosys.com/industries/healthcare/insights/ai-modernization.html)